Règlement de consultation
Annexe 2_RC_cadre reponse technique.docx · 853 mots · du marché « Nettoyage régulier des locaux, vitres, cuisines de plonge et zones d'hébergement, plus services de plonge (vaisselle et… », dossier de consultation officiel.
-476259525 00 Service du commissariat des armées Plate-forme commissariat Sud Division Achats publics DAF_2025_001555 ANNEXE 2 - CADRE DE RÉPONSE TECHNIQUE À renseigner par le candidat et à remettre à l'appui de son offre (cf. article 5 du Règlement de la consultation) Objet du marché : Nettoyage périodique des locaux et de la vitrerie, des locaux de plonge, d’hébergement et d’hôtellerie, prestations de plonge (laverie et batterie) et prestations d’hôtellerie de divers sites militaires relevant du Groupement Soutien du Commissariat de Toulon (GSC) et des cercles des armées, Etablissements Publics Administratifs (EPA) situés sur les communes de Hyères, Cuers, Giens et Port Pothuau. Le présent CADRE DE REPONSE TECHNIQUE est élaboré pour permettre aux candidats de renseigner utilement les informations nécessaires à la compréhension de leur offre. Tout document rajouté devra être clairement identifié dans l'encart prévu à cet effet, notamment pour ce qui concerne les renvois aux développements en relation avec les points demandés par l’Acheteur. Par conséquent, tout candidat n'utilisant pas le présent CADRE DE REPONSE TECHNIQUE et/ou n'identifiant pas de manière non ambiguë les éléments attendus par l’Acheteur, prend le risque de voir son offre déclarée irrégulière et écartée. Une attention particulière devra être apportée aux renseignements de ce document, notamment en ce qui constitue la proposition technique du candidat : - Ce CADRE DE REPONSE TECHNIQUE permettra à l'acheteur de juger les candidats sur les éléments relatifs aux critères mentionnés à l’article 5.3 du règlement de la consultation. - Il ne s’agit pas de reporter dans ce cadre les informations générales de l’entreprise relative à la candidature (cf. article 4.3 du règlement de la consultation) mais les éléments spécifiques à la consultation visée en objet, permettant de juger l’offre). Critère VT « ORGANISATION, QUALIFICATION ET EXPERIENCE DU PERSONNEL » (Noté sur 40 points) Sous-critère n°1 : Relation client, suivi de contrôle et d’exécution (14 points) Dans le cadre de son obligation de résultat, le candidat présentera de façon claire et exhaustive les moyens mis en œuvre de façon hebdomadaire afin d’assurer la bonne exécution des prestations. L’accent sera particulièrement porté sur : Ses méthodes de contrôle des prestations (encadrants et agents œuvrant), Ses méthodes de gestion du personnel, Ses méthodes de communication avec le contrôleur de prestation. Réponse du candidat : ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… 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…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… 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…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… Renvoi à des documents ou annexes : ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… Sous-critère n°2 : Qualification, expérience et missions du personnel encadrant (14 points) A l'appui des annexes du CCTP suivantes et relatives au Poste 1 : CT1 "Bâtiment-hébergement GOIZET" pour la partie "nettoyage des locaux", "Bâtiment 62 du 54ème RA" pour la partie "centre de restauration", Le candidat présentera de façon claire son processus organisationnel (moyens humains encadrants) pour assurer les prestations continues de nettoyage des locaux et de la vitrerie, ainsi que de plonge laverie et batterie. Le candidat devra notamment : - présenter la composition, l'expérience et les missions de son équipe d'encadrants dédiée de manière hebdomadaire ; - indiquer le nombre de personnel d'encadrement sur site mobilisé pour un mois en équivalent temps plein (1 ETP = 152 heures). Le candidat joindra à l’appui de ses éléments de réponse tout document permettant d’expliciter son processus organisationnel, tels que CV, fiche de poste, planning prévisionnel de visites, nombre de passages, contenu type d'une visite de contrôle, …. Réponse du candidat : …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… 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……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… Sous-critère n°3 : Mesures mises en œuvre en cas de manquements (12 points) Dans le cadre de son obligation de résultat, le candidat présentera de façon claire et exhaustive : Les actions et moyens mis en place afin de corriger les prestations non ou mal exécutées, Sa méthodologie afin de pallier les absences de personnel. Réponse du candidat : …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… Renvoi à des documents ou annexes : ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… Critère DD « DEVELOPPEMENT DURABLE » (noté sur 10 points) Sous-critère n°1 : Performance du plan de consommation et de réduction des déchets (6 points) Le candidat détaillera de façon claire et concise et pour les points mentionnés ci-dessous, sa stratégie d’achat et sa gestion des déchets concernant : Les produits d’entretien et matériels/équipements techniques, Les consommables textiles et textiles d’habillement. Le candidat pourra étayer sa réponse au moyen d’exemples, d'indicateurs quantitatifs et qualitatifs et d’attestations. Réponse du candidat : ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… 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